.....> When you report your claim, most our carriers offer 24 HR toll-free
........reporting 365 days a year. (See reporting phone numbers below).

.....> You can report your claim and get immediate answers for all your
........concerns.

.....> A claims representative will contact you - generally within two hours of
........reporting your claim to answer your questions and schedule an inspection of your vehicle or property. Be sure
........to.discuss any questions you have about deductibles, what's covered or the repairs with your claims rep at this
........time.

.....> For auto claims, they'll inspect your vehicle's damage at "your" convenience. No need to drive all over town to
........various claim centers or collision shops for "three estimates".

.....> Your vehicle can be taken to the repair shop of your choosing, not ours. If you require assistance in selecting a
........repair shop your claims representative can suggest one for you.

.....> If you need a rental car and your policy covers one, your claims representative can make arrangements for a
........rental. Keep in mind that rental reimbursement varies based on policy coverages and accident circumstances.

.....> If you use a carrier suggested repair shop, you'll get a Lifetime Guarantee on the repairs, which is valid for as
........long as you own or lease the car.